Managed the front desk services. Provide guests with an experience that will always be remembered and with the highest level of responsiveness. Managed incoming labs results and other prescriptions orders and properly located in patient's charts. Communicated between nurses, pharmacist, lab staff and doctors. Coordinated dealer visitations, company special events and other employee morale functions. I have served as a vehicle patrol driver, Security Officer and am presently a Concierge at a Corporate Office Bldg. Job Types. Acted as a liaison between the physician, employee, and patient in a clinical setting and business setting. Performed office duties on a temporary basis when needed. Provided the highest level of customer service to Clients. Manage the front desk and be the first greeter when a resident, prospective resident, vendor, or contractor comes to the office. Built relationships and trust through empathetic listening and respect. Emphasize providing excellent customer relationship management. Deliver any mail, packages and newspapers to the owners of the building. Directed target marketing efforts that introduced new products and promoted product visibility. Answered the telephone in a friendly, proficient and professional manner. The Best Concierge Resume Samples 278 Search Results. Concierges greet guests in a hotel and make sure they feel welcome. Managed customer analytics to include staff engagement. Answered and quickly redirected up to 30 calls per hour. Assisted and advised customers regarding usage and benefits of organization's services. Lead Concierge Resume. Certified Nursing Assistant. Posted room charges and taxes to guest accounts. Take a look inside our hotel for well appointed rooms, contemporary dining, a variety of meeting space, and our famous and luxurious penthouse suite. Communicated any issues between management and patrons. Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. There is a notable difference between a resume that gives walls of text and one that arranges wording and design in a way that draws readers in. Great knowledge of hotel services, local events and venues and transportation options. Performed one on one consultations with guests regarding personal, cosmetic and beauty products, Participated in product sampling program to engage guests for repeat clientele, Attended monthly sales and product trainings to ensure sufficient sales practices, Engaged with store guests and built strong relationships. Inspect work area and make sure lobby is in good order. Page 1 of 15 jobs. Assisted with access to all community services available. Displayed here are Job Ads that match your query. Screened all visitors and incoming packages/mail to ensure safety in the building. Maintained knowledge of all casino events, promotions, general information and directions, restaurant, spa, and entertainment information, including menu items and hours of operation to best serve the guest within the property and throughout the valley. Day Concierge - Luxury Apartment Block £24,000 per annum London, South East England Receptionist £24,000 - £28,000 per annum London, South East England Day/Night Concierge - Temp to Perm £22,474 per annum London, South East England Concierge £22,000 - £26,000 per annum Southall, Middlesex Luxury Goods Concierge £21,600 - £24,000 per annum London, South East England Professional Summary. Acted as a liaison between the property's management and residents, Responsible for overall management and efficient functioning of the Conciergedepartment. Adhered to all best methods and practices delivered by employer. Planned special events, parties, and meetings, which included booking musicians and celebrities to appear. Resolved problems and complaints that residents may have. Ensured safety at all times in all duties and operations. The Concierge Services Business Model. Looking for cover letter ideas? Partnering with some of the industry’s most exciting brands across Private Aviation, Private Aviation Catering, Lifestyle Management, Luxury Concierge and more, our consultants have a wealth of industry experience, therefore understanding how challenging this varied market can be. Cashier. Proficient in handling and responding to residents needs pertinent to meals, luggage, cleanliness and organization of their space and surroundings. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Apex Concierge Services promises to deliver top-tier, luxury concierge services to high-income and sophisticated clientele in the Greater New York City, Long Island, and practically anywhere our services are needed. They may book services for guests, such as transportation and activities. Most Concierges showcase certification in hospitality services in their resumes. Gave friendly and accurate customer service with incoming and outgoing calls for members. Summary for Concierge Resume. Identifying the caller, ensuring correct customer or authorized third party and ensuring confidentiality for the security of customer, Confirming which documents have been received and which are still needed for the customer, Receive inbound calls from the customers to help with questions, concerns and any other information that may be needed, Address patient concerns regarding complaints, Assisting patients in receiving their Medical Records electronically, Assist Patient/Proxy with Patient Portal enrollment process, Educates Patient/Proxy about Patient Portal iniative, Assist Patient/Proxy with Patient Portal initial login process, Keep Surveillance of building at all times, Organize daily events occurring through the building using specific programs, Use communication skills extensively on a daily level with tenants, Hold door and greet tenants as they enter and exit the building. Managed wide variety of resident services and administrative tasks to resolve issues quickly and efficiently. Built and maintained healthy relationships while interfacing confidently with people of diverse levels and backgrounds resulting in increased business. Executive office and business professional who goes above and beyond basic tasks and takes on multiple projects at once. Provided full customer service for high-end clientele. (click to view) Annabel Margolis Chairman – Board of Directors Band Information Technology Corporation 2440 North Umbria Way New York, NY 10005. Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. Performed administrative tasks to include minutes, scheduling, reporting and maintaining PAR levels. Eazy Concierge Services brings the choice of all the Budget, Medium, Upscale to Business, Luxury and Ultra Luxury hotels with the guaranteed lowest available rates of the day. 57 Luxury Concierge jobs available in New York, NY on Indeed.com. Assisted with monthly inventory of alcohol, Learned all aspects of completing payroll for restaurant employees, Responsible for answering all phone calls and directing calls appropriately, Responsible for overall organization of front desk and guest check-ins, Organizes relays between guest needs and departments to fulfil guests needs. Managed and coordinated all skiing related activities for hundreds of guests at a four-star slope side resort. Coordinated the guest's itinerary before their arrival via phone, e-mail and fax. The Intercontinental New York Times Square pairs modern luxury with the hustle and bustle of New York's most desirable neighborhood. It is short, and as a jobseeker, your cover letter should be no more than half a page. Sort garbage and keep an eye on all cameras in the building. Made follow up appointments for patients for Doctor's office. Accurately entered all reservations information into required Go-Concierge computer system allowing our fellow concierge to be able to take over and make any adjustments on the guest itinerary. Manage client's daily wants and needs and execute in a professional and timely manner, Maintain banquet event orders on a daily and weekly basis; refer to client resumes on daily basis, Coordinate room layouts and details of banquet event orders with various departments, Consistently work towards exceeding departmental service standards (LQA, JDP, CES and AAA Five-Diamond), Manage the concierge lounge during breakfast and evening hours, Collaborate with fellow associates to ensure a seamless experience for our guests, Maintain a clean and professional concierge lounge, Provide information about locale to guests; such as dining, nightlife, shopping, and tourist attractions, Cross-trained as a Front Desk/At Your Service Agent; knowledgeable about front desk duties & responsibilities, Aided in making the JW Marriott Grand Rapids #1 out of all other JW Marriott hotels in the US in 2014. Strength in boosting company morale service to guests survey software pertinent to meals luggage! 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