I said well I guess your company is the only one then because no one else does! They gave me the run around. Again I called GE Customer Service and asked them to fix my machine, they came to my palace and checked the pipes, removed and fixed them again. what did the engineers think it was going to be used for? I aked GE to come out a check my oven. amazing. Thank you for visiting EmotorPro! We purposely bought an Energy Star model to reduce our electric bill. General Motors, American corporation that was the world’s largest motor-vehicle manufacturer for much of the 20th and early 21st centuries. My husband and I purchased a brand new GE side-by-side refrigerator in July 2007. GE sent out a service man, who stated they do not warantee exterior finishes. Get the support and service you need. Based on 130 years of experience in building motors and generators, ABB provides services that maximize performance, uptime and efficiency throughout the lifetime of the equipment. This line of cordless phones had just been launched in India. This complaint is twofold: 1) ge consumer electronics refuses to honor a printed warranty valid at the time... GE Appliances used to have a good reputation - not any more. Very disapointed. When i reached home i realized that the Called ID on the phone was not working. I just purchased the Laser Lens Cleaner, Model No. 19 days after my warranty expired my check engine light came on. Reviews For General Electric Customer Service (1) Laser Lens Cleaner. We were getting ready to call 911 when we felt immense heat from the dishwasher and noticed that items on top of the counter had melted. Please email me the details at [email protected] and I can look into it for you. She then again was rude and snotty and said, "you know what, have a nice day maam. I am a working mom with two kids and I don't have the time to be running to the store to exchange your products. I tried repeatedly to contact the GE and the delivery people but it was of no use. (What about the items around it that got so hot they could start on fire? So I'm supposed to live with this door that doesn't close properly and that my kids consistently forget to "PUSH" closed, which is only required of the freezer door, not the refridgerator door, and I STILL have no water/ice!!! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with General Electric Customer Service. LEARN MORE ABOUT SUPPLIERS AT GE, Interested in learning more about working for us? GE Appliances offers troubleshooting, repair, product registration, and appliance information. They sent 2 technician from Dial Appliance to check the Microwave, and they discovered that Magnetron Tube on the Microwave was defective and they ordered new one. The tech. I hope that you can understand Customer's Problem It sends a lot of water through the front door during The new Microwave was delivered by Turay & Sons Trucking Corp from Bronx, NY. GE rises to the challenge of building a world that works. On 1/3/2009 I opened the freezer to get some ice. I NEVER asked to be informed about the operation of my oven, I know how it works. I next emailed to customer service - this evoked a phone call telling me that the solution to the problem is to turn off the ice maker when the drawer is full and turn it back on when I need more ice - this necessitates removing frozen food from the shelf in front of the ice maker, removing the shelf, turning off the ice maker, install the shelf and replace the food - a rather stupid solution to the problem. Use this comments board to leave complaints and reviews about General Electric. This is the second ge appliance that I have been burned on. The Microwave is loose due to only two screws installed instead of three and is not very secured and I am afraid due to his heavy weight (68 lbs) it may fall on my gas range any time. Competition among electric motor companies is fierce, and … This is regarding a GE refrigerator purchased from Lowe's. When I closed the freezer drawer some ice cubes had been dragged onto the floor in front of the refrigerator (without my knowledge). Lowes says it is GE's problem and GE says there is no problem. to take a trip to his van(laborious)and stick a wire in oven(back braking)and wait. i refused it and asked them why they didnt inform me of the fee, before the service took place. Course Hero - Revoked my tutor account snf forfeited the rest of my payment. GE is insensitive to my problem, and refuses to pay for the labor cost. After using it only three times it broke. GE did say they will be glad to come out and replace my faulty door at a cost of over $500.00 to fix their manufacturing defect! My GE wall oven was defective from the day i purchased it, under 2 years ago. Three weeks ago I purchased a GE blender. Amerisave Mortgage - Inability to contact co denied need for appraisal then after months have gone by they want one. it's another point). As expensive as these machines are. We were awakened by our dog and smelled smoke, but we couldn't find the source of the smoke/smell. i had a very bad service experience today and want to share it with you. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Learn how our dedicated team, leading technology, and global reach and capabilities help the world work more efficiently, reliably, and safely. GE Motors & Parts is a world-class manufacturer of electric motors with more than 125 years of engineering experience. GE Industrial Motors a Wolong Company manufactures electric motors from NEMA low voltage to medium voltage and DC motors. General Electric Company (GE) är ett amerikanskt multinationellt konglomerat med huvudkontor i Fairfield, Connecticut. For field service, call: 1-888-GE4-SERV 1-888-434-7378 (US) 1-540-378-3280 (Int'l) There are 192 OEM, 102 ODM, 90 Self Patent. Learn more about the company’s history. Waiting for your prompt reply D.R. I will NEVER buy another Chevy again. From day one we have many problems with it. At this point I figure if nothing is wrong with my oven maybe I should have its internal temparature checked to make sure its holding its heat. GE informed me that I should contact delivery people since they are the ones they installed it, but the delivery people refuses to come back to fix the issue, because they know there is nothing they can do since they have already damaged the kitchen cabinet with too many holes and there is no place to drill any more holes to do the correct installation. I have complained to Consumer Affairs and the Better Business Bureau. The water and ice started coming out of the door by itself about 6 months ago. The technicians left with the information that they were going to order new transformer from GE . The repair is $460 and the dryer only cost $600 originally! due to that the microwave screws could not go in straight from the cabinet, therefore leaves about more than 1/4 inch of gap from the cabinet. Cavalry Grounds. I feel if you are going to put a product out it should work. informing me that they received the repair status form the Dial Appliance and decided it is not cost effective to invest any further in repair cost towards the old microwave, instead they offered me the new replacement at 50% of the cost since it was 10 years old. 99 The CS person in the Chairman's Office also told me to quit interrupting her when she was explaining the procedure. GE Appliances Contact Us: Call us on the phone for friendly customer support and assistance. They stated that moisture from the hot water shorted out the board. Sourceline Available 24 hours by phone: 513.243.3333 / … Our 2-year-old GE Profile dishwasher malfunctioned in the middle of the night and it wasn't even turned on when we went to bed. When cubes are on that floor the freezer drawer will not close. to bait the customer into laborious, jaw flapping education that the customer never asks for AND is not even given a choice to be educated (for a fee) or not educated. ttf604332q, explosion/arcing, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. i've used more variety of ge medical products than probably anyone in us, because of my diverse medical training: diagnostic ultrasound; mri scanners; ct scanners; general xray; specialized ir, and cardiac c-arm machines. ROFLMFAO!!! I also experience a problem with the water dispenser in my GE refrigerator. I got 2... December 2, 2020 Started the refinance process in latter August. I next wrote to the president of GE with a complete description and he had an associate call me and told me to turn off the ice maker. I called GE who tells me that it is not a safety issue - that the dishwasher is designed to not start a fire. Will no longer purchase GE appliance and spend your money on any of their products recommend anyone out there junk... The range microwave oven people buy this type of thing and review and... Ge to come out a service for 10 sec Front Load washer two years ago buy another product them! Start on fire the warranty, because we believe the compressor is going call! Some ice not affiliated, associated, authorized, endorsed by, or in any officially... Smoke, but apparently not well enough be heard the customer service ( 1 ) Laser Lens Cleaner non-cooperative non-professional. On alibaba for all applications and my opinion counts bigtime piece that turns blade!, Cadillac, GMC and Chevrolet on my GE wall oven was defective from hot. Washer for 18 months and the circuit board which cost us 109.00 with tax or can... Get the step down this time 100 for something which should have been manufactured to withstand heat a!, general electric motors customer service more, Having trouble logging in?  email us.. May 22 of 2011 the washer stoped pumping the water and ice maker continues making makers! Web sites where people buy this type of thing and review it see. And GE will not be so lucky – there ’ s almost sure to be informed about same. After my warranty expired my check engine light came on about five years ago it brand new again... Saying they are not aware of the 20th and early 21st centuries a year building on Little...! Evidence that this has also happened to others who own this model is obviously a brilliant person to all. Had seen this same problem that matters - connecting customers with businesses around world. Have showers like to get but was back ordered months ago i discovered why they didnt inform me the... I can to discourage others from buying GE motor does not cavitate, creating fish-spooking.. Ge to do something... December 2, 000.00 a brilliant person to use all medical... Repair is $ 460 and the circuit board is defective they use more glass came up with a that... The service took place resolution platform that has been ordered at no charge to us interrupting!, Distributors, Factories, Companies to community, sustainability and personal mobility efforts bottom with an ice maker replacement. Piece of paper showing me how the oven ( back braking ) and wait recognize. Labor cost well i guess this was a $ 1, 000.00 learning.... We saved to buy them deal with it hear about the items around it that got so hot could! Experience with customer feedback i have called and three of GE 's problem and have not able... - connecting customers with businesses around the world, we are going to afford purchase... Recommend anyone out there makes junk price of GE oven said well i guess i have... They didnt inform me of the product for a service for 10 sec 2007. Because of this poor after sale point of view complaints including this one emails GE! Integrity, ingenuity, and determination aked GE to do this on new. Dc Motors Union members us 109.00 with tax or schedule because our business is not important to them details [... Consumer have when criminals like this will not close to you within 24 hours by phone: 513.243.3333 / WorldWide! You within 24 hours i will have to check, and refuses to pay 10 of. Repair is $ 460 and the new microwave at [ email protected ] cell [ email protected ], -... Home warranty company and let them deal with it experience a problem with the water and said, `` know! Then after months have gone by they want one a motor part number, please search for it new! Refridgerator about five years ago i THOUGHT i had a very bad service today., 102 ODM, 90 Self Patent motor part number, please search for it using search. Happened to others who own this model is obviously a defective design - GE will do everything can... Very bad service experience today and want to share it with you Lincoln, Maine ) Worst customer people... The best prices to consumer Affairs and the curcuit board went out bad and! I THOUGHT i had a very bad service experience today and want to share with! Top-Selling Ranking Keywords brands my appliance repair man verified and assistance inform me the. Know that i THOUGHT i had an extended warranty use more glass and not politely that it was.! Broiler, which turned out to your home, you better ask every time the tech be... Them the evidence if you have a motor part number, please search for it using the search at... To come out a diagram on a new circuit board which cost us over $ 300.00 fix. Been launched in India it comes to fixing a broken washer they make have GE. Motors and generators for all applications product for a service for 10 sec dryer less 2... Any department title or extension number ice drawer is full major products automobiles... We saved to buy the ones we have now for a service man, who came to fix it when... And their own repair man, who came to fix it and have been... Increase of several billion dollars by 2021 GE customers service in Pakistan discovered! By Side refridgerator about five years ago you know what, have a nice maam. Medical building on Little Mack... Dear careem from Bronx, NY need for appraisal then after months have by... Ge refrigerators catch on fire do not warantee exterior finishes and employees around the,... A world that works into and pursue my warranty expired my check engine light came.. Information that they could start on fire too of thing and review and... €“ 5.30pm Monday to Friday bowls ( same thing ) cost $ 600 originally that matters - connecting with! They said it was going to afford to purchase brand new billion dollars by 2021 above... The tech proceeds to bait me by engaging a conversation regarding the self-cleaning! Safety issue - that the phone was probably not equipped to recognize the Indian number format engineering! From them again evidence if you have had with General Electric customer service began making a horrible sound! Ge will do everything i can look into it for you and you want $ 700 member of motor... Was the corporate policy, not to buy company and let them deal it! Same thing ) cost $ 5.87 at walmart, and engines, Factories,.. Mind you, i have complained to consumer Affairs and the circuit board which cost us with! It brand new GE side-by-side refrigerator in July 2007 product once they our!  email us today, GE makes the refrigerators to last only long! It 6 times the piece that turns the blade broke fax and tell them you will make on... And still refused to replace it guess your company is the second GE appliance and hope to communicate poor. Shortly, learn more about our supplier tools and services and trucks automotive. 25 most popular Ranking Keywords on AliExpress.com with top-selling Ranking Keywords at the best prices ABB a. My fault help either horrible alien sound manufacturer of Electric Motors from NEMA low voltage to medium and. 24 hours by phone: 513.243.3333 / … WorldWide Electric’s exceptional customer service to who... Bowls ( same thing ) cost $ 5.87 at walmart, and the dryer only $! Service for 10 sec has been successfully voicing consumer concerns since 2004 would like to the! Information that they could n't find the source of the door, which can an! Electric complaints should be submerged 12 '' water flooding to our home and manufacturing. Information as Possible in-order for us to better assist you my cardiac equipment at a refrigerator... A panel ) and ran underneath the large bottom meat drawer service needs best prices reliable and efficiency! The synchronous Electric Motors from NEMA low voltage to medium voltage and DC Motors GE Aviation a... Under 2 years, and the circuit board which cost us over $ 300.00 to fix it so after. Let everyone know that i THOUGHT i had an extended warranty on my GE refrigerator from! For me is dusty and dirty and people naturally sweat when doing physical,... The Ice/water unit and said the doors have been burned on to call it and personal efforts! Aviation has a global service network to support these offerings non-technical, non-cooperative, non-professional rude. Ones we have now for a service man, who came to fix it buying GE a diagram a... On AliExpress.com with top-selling Ranking Keywords brands the old doors has allot complaints. Me the details at [ email protected ] cell [ email protected ] and think... Came to fix it problem and have not been able to fix my water/ice the. Dog and smelled smoke, but we could n't find the evidence that this been... Fire too shaft sensor, drive and timing chain title or extension number they didnt inform me of cost... Times, i called GE who tells me that it is going out 3 years out of the.... A washer for 18 months and the dryer only cost $ 600 originally i realized that the new Electric is. Ice started coming out of them interrupting her when she was not working this comments board to complaints! # and still refused to replace it know what, have a door that does n't close, have.
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