In a business setting, communication tends to be attuned to people's feelings and emotions. Chileans will often avoid confrontation or direct criticism to avoid jeopardising another's honour or dignity. During a meeting, people may interrupt one another. Chilean business culture is conservative, and you will have to spend time building relationships and trust. In recent years, investors and owners of small, medium, and large businesses have become drawn to Chile because of its low tax rate, its economic and political stability, its level of technological modernization, and, above all, the abundance of … It may be considered polite for the guest to offer to pay, but realistically he/she would not be allowed to do so. Always be diplomatic, and avoid openly or publicly criticizing someone. The word ‘pitutos’ refers to contacts or connections one has in a business setting. linguistic, religious and ethnic demographics are based on CIA World Factbook Multiple issues might be addressed at the same time or as they arise throughout the meeting. All other statistical information on the demographics of the migrant Business culture in Chile is formal and conservative. The Huasos of Central Chile … A Comparison of Business Cultures: Chile and The United States Works Cited By: Erica Dryden Arrau, Gregorio, Elaine Eades, and John Wilson. Business Culture Punctuality is respected and expected in a business setting. You will be redirected to our payment portal. Chile: Kwintessential Language and Culture Specialists Kwintessential includes several useful tools, including several language tools (language identifier, popular phrases, translation guides) as well as several culture related guides (doing business in guides, expat relocation guides, and business etiquette around the … TMF Group is the leading provider of critical compliance and administrative services. However, if these statistics Chilean culture is located within the confines of the Republic of Chile, although today some 800,000 Chileans are living abroad. Appearance is important, as are status and respect. Statistics describing the country’s Capital: Santiago Other main cities: Valparaiso, Vina Causino, Antofagasta, Vina del Mar, Talchahuano, S… For this reason, it is not advisable to intervene or try to alter or expedite the business processes locally, as it can be interpreted as an attempt at corruption. and Population Census. Chileans have a flexible approach to time. "The International Journal of Human Resource Management." In the north is the driest place on Earth, the Atacama Desert, and in the center is a 700-mile-long (1,127 km) thickly populated valley with most of Chile's arable land. Between 6 and 7 pm, you’ll find that most Chileans have tea-time, or better known as “once”, which consist of some type of sandwich or a slice of pie with tea or coffee. Many frown upon hard-sell approaches and aggressive behaviour. Chileans tend to pride themselves on dressing well. Chile is about twice the size of Montana. Personal contacts and networks are prerequisites for successful deals where the establishment of trust, loyalty and strong bonds facilitates business operations in Chile. Chilean Etiquette: The Do’s and Don’ts. If possible, try to have one side of your business card translated into Spanish. Time is often devoted to non-business discussions to help this process. Join over 300 organisations already creating a better workplace. Business Etiquette Tips. However, in recent years, Chile’s business-friendly reputation has slid from 34th to 55th which has been subject to some controversy. Punctuality is generally respected and expected in business. A Brief History. This is not seen as rude in Chilean business culture. Always observe the “chain of command” in negotiations. Keep on top of the latest from around the world. In Chilean business culture, relationships and "insider" status are much more important than in the English speaking world. The country was the first in South America to join the OECD (Organization for Economic Cooperation and Development) and is also an associate member of MERCOSUR, a member of APEC and a founding member of the Union of South American Nations (UNASUR). written by … One-third of Chile is covered by the towering ranges of the Andes. First names are not used until invited to do so. This can be an issue that hurts inter-cultural relations. Subsequently, between September 17 and 20 (again, according to the year), Chile celebrates Independence Day and Patriotic Days, also affecting the normal operations of companies. Remember creating long term relationships in business is all about having sound communication skills and a keen interest in the other person or persons. Many Chileans believe that these personal relationships are the key to creating opportunities. Still, Chile is undoubtedly one of the most influential economies in the region, despite its small size. Its main difference from Chile is the absence of majorly homogenous society practicing the same religion and belonging to the same culture. Here we discuss some general cultural aspects that many will find useful when doing business in Chile. Chileans stand very close when conversing. Intellectual Property Concerns. Chile has more Free Trade Agreements in place than any other nation, except Singapore. from the global estimates listed in the The current situation regarding intellectual property rights and abuse in Chile. View our current vacancies. Chileans don’t like to feel pressured or rushed. Business meetings and formalised settings are subject to a degree of etiquette upon arrival that usually includes a firm handshake, and the exchange of business cards. Chilean culture is very group-oriented and building deep and lasting relationships is important. In a country that is 6,000 kilometers long and with over 18 million inhabitants, it is inevitable to find a great diversity of customs. , It was colonized by Spain, and the culture that evolved was largely Spanish. A suit or dress that is elegant is advisable for women. The rest of the population are affiliated to various other faiths like Jews, Greek Orthodox, and Muslims. Chile, as a result, is a more European, and more homogenous, society than most other countries in the region. We will never share your details with a third party. When the rain starts, it pours, which results in public services seizing, roads and stations flooding, and thus, everything shutting down and in some cases, people not even being able to get to work. A detailed summary of the leading market sectors in Chile for U.S. exporters, including opportunities, and upcoming trade shows. 5. Their culture and customs are different from what you may be used to at home or from what you’ve experienced … Unlike some nations, the relationship takes precedent over business matters to begin with, and companies should be aware of cultural … Country by Country Reporting Notification and OECD Transfer Pricing documentation, International Document retrieval services, International entity compliance health checks, Registered office address and mail handling services, Ultimate Beneficial Owner registration services, International finance and accounting transformation, Services for Capital Markets and Fund services, Reserved Alternative Investment Fund (RAIF) services, Family business ownership and succession planning services. (indicating when these statistics were last updated). Chile is typically characterised as a conservative society in its business culture, with formality and deference highly regarded. Most of them left the country since the mid-1970s as a result of the political and economic hardships of the military regime that ruled from 1973 to 1990. They will make you feel right at home. Family and national identity are key values in Chile. The value of the Surname field is not valid. Business culture The Fundamental Principles of Business Culture. The culture of Chile reflects the population and the geographic isolation of the country in relation to the rest of South America. statistical department does not formally gather information The business atmosphere in Chile is more formal than in the rest of South America. First name must have at least 0 and no more than 100 characters. Chile’s people are largely descendents from European, indigenous tribes, or both with roughly 70 percent being Catholic. Chile has one of the most solid economies in Latin America, with a gross domestic product (GDP) value of $247 billion in 2016 and free trade agreements with markets that represent almost two thirds of the world's population. The value of the First name field is not valid. Business life in Chile remains formal both in dress code and conduct. It is common to interrupt people while they are speaking. Dress attire is similar to the English-speaking West’s expectations of dress in a business setting. While professionalism and knowledge are highly valued, a ‘buen pituto’ (‘good connection’) often provides one extra protection and a way to speed up their career. One reason is that at middle management levels, most communication is done in Spanish. Most meetings after that will contain light conversation before discussing business matters. Chile’s population reaches just 17 million people, but the country is extremely … The people became largely mestizo, a blend of Spanish and Indian … Doing Business in Chile and in the U.S. For example, most Chileans tend to take vacations in February, affecting the availability of executives to meet with visitors. Chileans are known to be very friendly and hospitable people. on the categories listed, the Cultural Atlas substitutes Corporate Culture. Chile has a low level of corruption and the business community firmly believes in transparency. A brief introduction to Chilean business culture. Many religious festivals are held in Chile and La Tirana is one of the most colorful among these festivals. In a business setting, people are usually greeted with a firm handshake accompanied with a smile and direct eye contact. When addressing someone, Chileans tend to use their counterpart’s title followed by their surname. At times, this requires one to read between the lines to fully make sense of their Chilean counterpart’s intentions. However, be prepared for Chileans to be thirty minutes late. Thus, meetings may not run on time by possibly starting late and having no established end time. The decision-making process is centralised, whereby most decisions are made by those higher up in the company. Topics for include, among others, mealtimes and typical food, national drinks, toasts, table manners, tipping etiquette, business lunch etiquette, host etiquette, guest etiquette, regional differences, dining etiquette in the home, and dining etiquette at a … The Chilean business culture has a definite hierarchical order when it comes to decision making. Direct eye contact is important. While senior leaders often speak fluent English, Australian companies would benefit from having staff or partners that can speak Spanish. 2. While most local executives are bilingual and accustomed to doing business in English, people attending restaurants, hotels, taxis and stores in the country may have little or no knowledge of the language. They also tend to be formal in dealing with people, especially when doing business, so it is advisable to address your host and colleagues formally and greet them with just a handshake. Business structures are hierarchical and decisions are made at the top, so it’s helpful to hold meetings with top-level executives first. Many families opt for this and don’t eat dinner or just have a light dinner … 8% of Chileans are not affiliated with any religious faith. Since colonial times, the Chilean culture has been a mix of Spanish colonial elements with elements of indigenous (mostly Mapuche) culture, as well as that of other immigrant cultures.. Time Zone, Business … Humility is a revered virtue in Chinese culture. Business cards are often exchanged at the beginning of the initial meeting. You can download this cultural profile in an easy-to-read PDF 6. Becoming familiar and developing a personal relationship with your business partner is important before undertaking any significant business dealings. Situated south of Peru and west of Bolivia and Argentina, Chile fills a narrow 2,880-mi (4,506 km) strip between the Andes and the Pacific. The business and cultural urban hubs of the nation are located in its central region. Initial meetings are generally used to begin building a relationship and to establish trust with potential business partners. During this festival, more than 150,000 people danc… In a business setting, people are usually greeted with a firm handshake accompanied with a smile and direct eye contact. Chile: Doing business and staying in touch Doing Business in Chile. unless otherwise stated. This was retrieved from the The majority of Chileansare Roman Catholics (73%) while 15% of the population are Protestants. Chileans may use pitutos to speed up procedures, to get introduced to a company or to gain favourable contractual terms. Department of Home Affairs’ Community Information Summaries. It is advisable for men to wear conservative, dark-coloured suits. To deflect attention from yourself and your organization, listen and ask questions to demonstrate your genuine interest. Meetings may not be rigidly structured or conform to an agenda. The business contracts in Chile are fulfilled as established and no changes and negotiations are allowed once signed, unlike some countries where the signing of the contract marks the beginning of the negotiation process. As in many other countries, offering gifts, activities or expensive trips is seen in Chile as an attempt at bribery and is prohibited according to the policies of most companies. Regarding cultural aspects, Chile has a strong national identity. Managing Human Resources in the Latin American Context: The Case of Chile. At th… Punctuality is key for every person doing business in Chile. This will slowly trickle down the longer the two companies are engaged in business with one another. Some women may not shake hands with men, although this is becoming less common. You can find a direct link to all these sources under the ‘References’ As a provider of critical administrative and compliance services, let us pick up the burden so you can get back to business as usual. are out-dated, unavailable, unreliable, or the country’s My contact with Chile is constant as all my family members are living there. tab at the bottom of the page, as well as the date this profile was published Please provide your email to receive your eBook download and receipt. format that can be printed out and accessed at any time. What Is Important to Know About the Decision Making Process? Starting a business in Chile makes sense for nearly every type of entrepreneur. 'Pitutos' (your connections) are used a lot to get information or to do deals. Categories: Blog. TMF Group has the local knowledge to help you identify the relevant cultural aspects in Chile, and face any challenge or opportunity they may pose for your business. This is also the level at which many negotiations are conducted. According to the ranking on the business environment prepared by The Economist Intelligence Unit (EIU), Chile is among the top 20 best countries to do business, being the first Latin American country on the list. A poorly looked after card will reflect badly on you. The success of one’s business or personal life is downplayed while in America the successes are lauded. It may take getting used to but it definitely makes sense to Chilean culture. Social activities outside the work environment such as dinner or sporting activities are seen as a good way to build rapport with business partners. Provide all necessary information during the meeting to assist the head decision-maker. People have inhabited this region for millennia, dating all the … Chile exhibits many of the traits that typically characterize Latin American countries. In general terms, Chileans are characterized by being supportive, welcoming and friendly. Over time, Chile’s isolation has produced a homogenous, but vibrant blended culture that combines traditions, beliefs, food and habits of the Mapuche, Spanish, German and, to a lesser extent, various other … Chileans are also known for working 12-hour days and six-day weeks. To learn more about the business culture of Asian People or any other culture is a step in the right direction of demonstrating that interest. My last visit was in 2013. The ability to communicate effectively in Spanish can be of great value to foreigners doing business in Chile. 3. The belief that favourable results are produced according to whom one knows is closely related to Chileans’ tendency towards building relationships. In such cases, guests should offer to reciprocate the offer and ens… Known for both bustling cities such as Santiago and Valparaiso, Chile is also home to the vast arid Atacama Desert, forests, fjords, canals, lakes, and islands. Unlike some countries, like the United States, for example, where there may be a 24/7 work culture and receiving an email late at night is common, Chileans tend to comply with their obligations within the established work schedule.
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