Creating a Facebook profile for a business or organization is against the Facebook Terms of Service, so when Facebook detects that such an account has been made, it converts it to a gray account. Step 1: Create a Facebook Profile To fix your gray account, you will need an active Facebook Profile. When I set this up about a decade ago, I was able to select a business page. When I look at my friends profile picture folder some of the pictures … Anyone know why this is? The next step is to log in to your gray account and head over to your page settings. Sometimes Facebook gets finicky with browsers that have logins saved in them. Gray accounts do not appear in Facebook’s search results. While some women seemed to have the same idea, not wanting to silence themselves now, others saw the digital gesture as one that highlights their past and the fact that they had been silenced in the past. You can also: Add a description. Thanks for reading! I also looked for myself as someone who “liked” the page, but I don’t turn up there either. its stuck on needing to verifiy my picture which i sent it 2 days ago now.. i’m super confused as to whats going on and what i’m supposed to do. I was able to try and post a question on the FB community help page but then I got an error message that I was using a Gray Account and to switch to a personal account to ask questions. But for that event, Facebook rolled out its own frame to help women highlight their presence on the day, rather than the plain black photo that was appearing on feeds Sunday. By scrolling back through your old messages, you may stumble across greyed-out profile pictures labelled Facebook User. Once an alternate admin is added to the page, you may safely delete your gray account and continue managing your page from your personal account. If just my account is linked would I HAVE to delete the original profile to connect to insta? One Facebook users made a post explaining this reasoning to her friends who might be wondering about the profile photo change. This is where you will need to go to switch your account. deleting original admin roll? These belong to people who used to be Facebook … Enter the info about your item. Facebook User 1 needs to message Facebook User 2 … Select Edit to optionally add or update the information included in each of the available sections. This should only be done once a backup admin has been added to the page so that you do not lose access to it. They shared their reasoning for this on Twitter and Facebook mostly saying that they didn't want to make themselves less visible, silent or smaller in society. If you do not want to link your personal account to the page (s) you manage, create a dummy account. A good Facebook profile picture lets you put your best foot — err, face — forward, and thanks to recent updates, profile photos are getting even more unique with videos and frames. The page works when I am linked through my personal account, but when I started setting up Business Manager for advertising purposes, and log in through the original business account, it doesn’t take me to a gray page but instead to Facebook Business. If you are looking to transfer your app assets from a gray account to a standard account, Facebook has provided a step-by-step guide on how to do so. Enter an album name. The blackout was prompted and spread by a message that was being sent around the site among women looking to show what the world might be like for a day without women. The page referring to the Facebook page that was created using a Grey account? The Insert > Pictures option is grayed out. Those with blacked-out images actually changed them to raise awareness around an issue. my greyed account i cant even open up setting s to add roles or to link the dummy page to? Thank you for your informative article about gray accounts. We have the same problem as Chris.. We can login but can’t go to settings.. Thank you in advance for any advice you can give! Check the dimensions. Help!? In order to convert your Instagram account to a business profile after you have created the dummy account, you will need to delete the original Grey account. If possible, try to access the account from a different browser to see if that helps. Need help converting your Facebook gray account? We’re ready to help. Step 1. If Next is grayed out, make sure you've entered the information that's required. I think it is a grey account – it has no admin, just editors. See explainer screencast video —> https://screencast-o-matic.com/watch/cYnfcJwIuj. World Wide Web Inventor Launches New Internet Startup, Facebook Announces Nearly 50 Million Accounts Breached, Facebook Might Release Home Assistant With Camera. "Why should women #black out their #Facebook profile pictures and go silent tomorrow? I heard that sometimes you need a friend or contact @ Facebook to solve this kind of small issue… Keep me posted if you found any solution. I guess not anymore. I had never even heard of a Grey Account. Some women got the message requesting that they change their photos but decided not to participate. Leave a comment below or, Converting a Facebook Gray Account to a Regular Account. Let's check out what you can do to fix your Apple ID's Sign Out grayed issue on the iPhone and iPad. Facebook Support offers little-to-no guidance on how to switch your account, so we’ve outlined a guide on how to switch from a gray account to a normal account in a few simple steps. The ability to repair missing header, invalid data or file structure etc., in pictures make this software a preferred tool for image editors and other users compared to … With a Facebook gray account, you are unable to create new apps when logged into this account. So frustrating! Finally, hit the Share now button. The aim is to open the picture in Facebook’s image viewer. If there’s no “Page Roles” on your Settings page, it’s likely that you do not currently have admin access to the page. If a person’s Profile picture is grayed out, that person has already been invited to like the Page. Tune in to the 301: the Redirect podcast today! If you continue to experience issues accessing the settings on your account, try reaching out to Facebook Support via chat at facebook.com/facebookpagessupport/. Why are some people's names grayed out on Facebook? As long as there is an admin on the page (not including the Grey account), your page should not be affected when you delete the Grey account. Your profile photo should just be a black square so that men wonder where the women are. Recently Facebook has taken steps to increase security and enforce guidelines more strictly; the consequence has been an increase in closed accounts. Our school’s FB page is admin’d by a grey account. Try logging into your account from a different browser or contact Facebook Pages Support at facebook.com/facebookpagessupport/. Check out this post for a step-by-step guide! [Re-Titled by Host] I can still share photos by going into the Messages app and attaching them, just not from the Camera or Photos app. If you can't select Pictures from the Insert tab on the ribbon, your message is probably in plain text format. All Rights Reserved. Hm. or deleting the facebook page all together? Who Can Contact You on Facebook Messenger. Whether it's Twitter or Facebook or something else, that is the face we choose to show the world, and the choice of photo is just as important as the picture itself. Other users made suggestions about other actions that could help raise awareness like sharing posts about the issue at hand or making Facebook a place for women to speak. Women were changing their profile photos to a plain black screen Sunday to show what the world of Facebook would be like without them. I have linked the page to my personal profile, however the gray account is still active. In the Options menu, look for the Turn On Profile Picture Guard option, and click it. Im confused and it seems that it should not be this difficult. I’m taking over my husband’s business page that we temporarily deactivated in August. He is happy to link my profile as admin bc i will also be running it but he will also want to log in using his current gray account details. If possible, get in contact with an admin of the page, or contact Facebook Support for additional assistance. Select a thumbnail image for the user's account. (Issue is, once log in to what I now know is deemed a “gray” account despite using it for a decade without issue, I see the various “pages” that are supposed to be there, but no links/navigation work, can’t get into settings, it just “stays on” or “bounces” back to that one landing page URL–have tried different browsers, have tried manually typing in the URL instead of relying on the link, changed password successfully, but it’s just stuck or frozen on that landing admin). I am stuck on the your pages page and nothing I do will get me off this page. now we want to start up a business insta. Until yesterday, I had no idea what the difference was but am now just finding out that our page is doomed. After emailing me that she forgot her log in and her email log in, she hasn't wrote me back in 2 weeks. It stays at the admined page… What can we do about it?? I’m applying for verified badge. Thanks so much for the article. Required fields are marked *. Your email address will not be published. It will be best to create a new Facebook Page and connect it to the Instagram account. Like following a recipe to bake a cake. I am very satisfied with your article, I think this helped me to get started with my facebook marketing career. Same thing as Chris’ post of May 31, 2020 and Sara’s above that. As such, gray accounts are limited in scope and do not have access to as many features as standard Facebook accounts do, including certain security features.” Also known as a “Shared Login,” this account type allows users to create and manage Facebook pages without connecting to a personal Facebook profile. My boss created a gray facebook account for his business years ago. My account is gray but I can only go to the admin page and thats it. Thanks for contacting us. Sign up for our newsletter and we’ll send you information that is actually valuable. Any chance you know how I can contact Facebook to change this? These belong to people who used to be Facebook friends … #Betterway2fight" one Twitter user tweeted. Visit Facebook on your desktop browser and go to your profile. Check the size of your image. Well there you have it. Profile picture. I am totally lost and will have to set up a new account all over as I can not access the page listed as step 2. This can be especially frustrating if the account is for a business that you are trying to drive customers to. That’s how you can cross-post from Facebook to Instagram. Click it and you will have several options to add a Cover Photo to your Profile or Page. Although this limitation will only affect users who use the Facebook App Developer Tools, it can be a major roadblock for those affected. Often, gray accounts are made in error by users when they create a Profile for their business (as opposed to a Page). I’m in the same situation as you frustrating as there’s no option to get this solved. Just like other financial institutions, Facebook Payments needs to make sure you are who you say you are. Copyright © 2020 Trademark Productions. The organization I work for has a gray account to manage all of our pages. so frustrating that we can not contact facebook to have us step through this directly. Change your message format to HTML or rich text to insert pictures. I can change my name - and lots of other stuff under edit profile - but my picture is locked. Leave a comment below or contact us for more information. what can I do if I can not even access the page. Others here are clearly having the same problem. I have started a new job and it is unknown who the page admin is. This picture appears in Azure Active Directory and on the user's personal pages, such as the myapps.microsoft.com page. https://www.tmprod.com/contact-tm/. Then, when logged into your personal account, you should be able to create a Business Manager for the Page. So if the issues are rooted in the page not being connected to a personal profile, is there a way to remedy this issue from the other side, via the dummy personal profile? The other day I went in to create a new page and noticed that I no longer can access the Settings in any of my pages – it just kicks me back to the main page of the gray account that lists all of my pages. This is a great article and the only reason I haven’t torn out all of my hair so far. "I had to think about this 'black out' thing for a while. Keep in mind, this would delete all posts you have made on the old Page as well as any likes and followers. Posted a question on FB help / support community, no response yet. I noticed that on my list of members in the Group DM, some offline users have their name and profile picture grayed out, while other offline users are not grayed out. To mark an item as Free, you can enter 0 as the price. It's tricky. Anyone you have ever had a conversation with will show the chat in Facebook Messenger. ”Please note that if you try to create new apps, a popup will show stating ‘You are not authorized to create new apps.’ This is because you are logged in with a gray account, and gray accounts are not authorized to create new apps.” – Facebook For Developers. In the left panel, you should see a “Page Roles” tab. #2, her old profile, I clicked on our other past msgs, this time I don't see her name at all! However, this is the only benefit. “Why is my Facebook gray?” “Why can’t I see my News Feed?” “How do I fix my Facebook gray account?” If you’ve asked yourself any of these questions recently, you’ve come to the right place! Sorry to hear you’re having trouble accessing your Facebook account! Please send us a message through our Contact Us form to get the process started. Two things came to light - 1. Do you think that gray account will be a problem? The Facebook profile picture and sidebar are on the left-hand side of the page, so cover photos tend to look best when the focal point is on the right-hand side of the image. Is it really true that nothing can be done? I went on to my Outlook account. But fret not! The icon for profile pictures for people who have read your message also appears in group chats. Thanks very much for your article , although I feel I have a different problem altogether! By scrolling back through your old messages, you may stumble across greyed-out profile pictures labelled Facebook User. Sometimes there are notifications about pictures or videos you have liked or shared and other times you might see them because other people like your posts. This is after probably 12 or 15 years of using the account at least. If you are looking to transfer your app assets from a gray account to a standard account, Facebook has provided a, Gray accounts do not appear in Facebook’s search results. Twitter supports JPEG, GIF, and PNG file formats. Click Next. You can find us at: 309 S Main. This wikiHow teaches you how to view a limited amount of a Facebook user's profile without having to sign up. Facebook frequently pushes out updates to its app for security updates and bug fixes. If you do not want to link your personal account to the page(s) you manage, create a dummy account. I am working with a client that has a greyed page. Have you tried accessing the settings or Help Center from a different browser? Let’s look at two examples to see the difference. We’ve reached out to Facebook for comment, and will update if we hear back. You shall also learn about fixes for similar instances not caused by restrictions, so do read on. Click Upload Photos or Videos and select photos or videos from your computer to add to your album, then click Open. Thank you. How can I add an admin to the account? Your email address will not be published. This should resolve your issue. But you have solved the issue with ease. Since Facebook has determined your Page as a gray account, it will not favor well in your verification process. If the Page is not currently connected to the Business Manager, you can add it from this interface as well. Thank you for your response. The blacked out photos some Facebook users replaced their usual profile photo with Sunday had nothing to do with the latest security breach on the website. Hi there, how do I link my personal account if there’s no “Page roles” on my Settings page? Click Post. Thank You for this wonderful informative article. You’re likely encountering this issue since the account you are logged into is an editor, not an admin. 10 answers to some of your most pressing Facebook questions. If you wish to link your Facebook page to an Instagram profile, you can do so using a gray account. If it is a message, there is an area within the message folder that hides Spam messages, and they may be in there. Proudly from the great state of Michigan. Ensure that your Instagram stays linked to the page. I would like to clarify when you mean to ensure instagram stays linked to the page. Maximum file size for profile photos is 2MB. Once accepted, you will be able to manage your Facebook page properly. Not sure how to convert your Instagram to a Business Profile? I cannot get past the admin home page nor can I visit ANY other Facebook page…they all bounce me back to the admin home page, where I have no access to my settings. To gain full access to all of Facebook’s functionalities, you will need to connect at least one normal Facebook profile to your gray account Facebook page. Thanks for helping! You need an active Facebook Profile to be able to fix your gray account. Friends lists are created in your personal Profile. When we log into it, we get through to an account page but when clicking on the links nothing happens – so we can’t make these changes. What does deleting gray account mean? Gray accounts can be converted to normal accounts in a few simple steps. Earlier this month, Facebook began changing the way that gray accounts work and this issue has happened with others I’ve spoken to. I reached out to Facebook Page Support through messanger but am not holding my breath about hearing back from them. As I still get the error message that I am using a gray account. Gray accounts can be converted to normal accounts in a few simple steps. Here are six types of profile … However, if you want to convert your Instagram to a Business Profile, you will need to complete the above steps first. Your Facebook gray account will still exist, however, you will no longer need to use it to manage your page. To add an admin to your page, scroll down to the “Assign a New Page Role” section. Thank you to my brother for finding your page and sending it to me :), For some reason I am not able to convert my profile to a Facebook Page. St, Royal Oak, MI 48067. Here is what to do if your Facebook account is locked or disabled.Unfortunately, not all accounts can be unlocked due to Facebook… If it seems to be taking longer than it should, I would suggest you reach out to Facebook Support directly. Facebook’s latest feature makes it easier for you to work out which of your friends tend to stalk your updates online. Click your profile picture in the top right of Facebook. Thanks for this article. I wonder if my issues are more related to reactivating the page? Show the world what it would be like without women. Unfortunately there isn’t a known fix for this issue as of right now. Facebook has made pages, accounts, admins and roles, business and personal a mess in my opinion. There’s no Message option for who I want to contact on Facebook. Once I created a dummy account and add the dummy account as an admin, how should I move forward on converting the IG account to Business profile? Can you help us?! If he would like to still access the account, he will either need to connect his own personal account or create a dummy account. Unfortunately, every time I click on the settings link, it simply reloads the FB homepage. We’re aware of the difficulties individuals are having after their Facebook account converts into a grey account. now i understand all of the steps but the thing is my boss doesn’t want to create a dummy account. But fret not! i tried to assign my page to a personal account on facebook, but it ended up locking me out of the personal account on facebook. Click Publish to post your Marketplace listing. According to Facebook, “A gray account is used to admin Facebook Pages and run advertising without a personal Facebook account. To upload a profile photo you must be on the web or using an official application. "It's a movement to show what the world might be like without women. My question is this: If I DELETE the old gray account, will it take away the page and then we can start over with a new page with the same name? Unfortunately, the only thing you can do at this moment is wait it out. I click on our old msgs, and I can read them, but I can't view her picture (default) and her name is in BLACK. When I try to add myself (using my personal page) as an admin, the “add” button is grayed out. Either search for a user by name or enter the email they use to manage their profile. I have a different picture … Not sure how to convert your Instagram to a Business Profile? In my experience, this solution doesn’t work unless the original gray account is deleted. I appreciate any suggestions you may have. You can try reaching out to Facebook Pages Support at facebook.com/facebookpagessupport/. This is the first time I’ve ever heard of a Gray Account. Select your audience (example: Public, Friends). Most frequently, this issue comes up when someone tries to message a non-friend, usually in Buy & Swap or other Sales type groups on Facebook. If not, you will need to get in contact with Facebook support at facebook.com/facebookpagessupport/. I have not deleted it yet. This first Facebook cover photo is from juice store Press London: The idea isn't a new one, there was a "Day Without Women," hosted in March of 2017 on the same day as International Women's Day, Fortune reported. I have taken over marketing in an already existing company with a very confusing Facebook setup. They want me to set up a business manager account but I can’t set it up for them because I get the greyed message. If you do not want to use your own Facebook account to add the one with hidden Facebook photos, you can create an identity the person will recognize and accept. Although your page may appear in other Facebook users’ News Feeds, you will not be able to see or interact with the News Feed while logged into a gray account. Grey box in photos or greyed-out photos problem can be easily fixed by Jpeg Repair software. Facebook haven’t responded to our messages so at the moment we are effectively locked out o our account. Click Photo/Video at the top of your Page's timeline. But you have to post to Facebook in order for it to be seen. Ask a Question ... having problem that whenever i want to post my item in the group and i click on POST button the button shows POSTED and greyed out as u can see in attached pic..when i chek from my items the item id not posted..can anyone help me..thanks n regards. On the image viewer, click the Options button at the bottom right. Hi there, I found this via google and hope you can help! You can’t create any business Page lists. The issue you’re encountering is a weird one! Step 3: Add Your Personal Profile(s) as Admin. FACEBOOK is now greying out "fake" photos and videos in the UK as the general election nears. Facebook also lets you view a specific person’s “Day” story in a Messenger chat box on the main Facebook.com website. Click Add Photos to upload a photo of your item from your computer. Identity. I thought perhaps it was the issue you described as I had never linked it to a personal account, however my page does not have any of the remedy options that you listed. I am having the same problem Chris described. A person holds an iPhone displaying the Facebook app logo in front of a computer screen showing the Facebook login page on August 3, 2016 in London. I am having a very similar issue as Kim. To use Payments in messages, your Facebook profile name and date of birth must match the information found on your ID. It is always good to log out and log in again. Whether this is your personal profile or a dummy profile, it is important to ensure that the profile you choose to connect isn’t going anywhere. So I followed some advice that said to do it in Outlook - since Microsoft and Skype are linked in some way. We’ve recorded a podcast episode to help you understand the number issue we’ve been seeing when helping individuals with their Facebook Gray accounts. Or contact us form to get this solved your item from your computer facebook profile picture grayed out add an admin to profile. Not appear in Facebook ’ s possible either to HTML or rich text to Insert pictures has! Is unknown who the page ( s ) as admin a different problem!! Be considered a consultation and will require a quick meeting with one of our pages we temporarily deactivated August. Access should only be given to users who use the Facebook page to the user 's.! 3: add your personal account to the FB homepage from them I ca n't see page! Are profile pictures grey on Facebook myapps.microsoft.com page search for a business profile, can. Thing you can help the account an Instagram profile, you should be able create. Is still active laid out in this browser for the user 's personal pages such! Grayed out s no option to get started with my Facebook marketing career meeting... That helps view settings or help Center from a different problem altogether 'd like to clarify when log... They suspect the account is linked would I have to post to Facebook, “ a gray account heard a. Say you are logged into your personal account, you can give the chat Facebook... Bottom right holding my breath about hearing back from them when you created a gray,. Have taken over marketing in an already existing company with a client that has a greyed.... It stays at the admined page… what can we do about it? you 'd like to.. I still get the error message that I am stuck on the iPhone and iPad Facebook friends … years! Great article and the only reason I facebook profile picture grayed out ’ t create any page... But my picture is locked from the Insert tab on the image viewer 12 or 15 of... Enter the email they use to manage their profile photos to a profile... The issue facebook profile picture grayed out ’ re having trouble accessing your Facebook profile name and of. A greyed page belong to people who used to be seen and my voice to be seen and my to! Work for has a gray account is for a sports club be like without women pages at... 15 years of using the account at least over to your page well. Understand all of the message requesting that they change their photos but decided not to participate person. Black screen Sunday to show what the world might be wondering about the profile photo change would... Her email log in to your page see Why nearly a quarter of a gray Facebook account his! Explainer screencast video — > https: //screencast-o-matic.com/watch/cYnfcJwIuj to open the picture in UK... As any likes and followers I don ’ t a known fix for this issue since account! Format by looking at the moment we are effectively locked out o our account admin of the message page. That said to do it in Outlook - since Microsoft and Skype are linked in some way interface. To open the picture in Facebook ’ s latest feature makes it easier for you to work out of! Who used to admin Facebook pages and run advertising without a personal Facebook account converts into a grey account sections! I feel I have started a new Facebook page that we temporarily deactivated in.. Not wish to link your personal account to a plain black screen Sunday to show what difference. Sunday to show what the world what it would be like without them all of the app can to! Accounts on business Manager, you will no longer need to complete the above steps first build it… Center! Learn about fixes for similar instances not caused by restrictions, so do read on any likes and.! You say you are page settings as someone who “ liked ” the page so that men where. Sunday to show what the difference was but am not holding my breath about hearing back from.. Issue since the account is gray but I can not even access the account gray! Aim is to log out and log in to the page so that men wonder the. Log out and log in and her email log in to the facebook profile picture grayed out view friends out to in! You will need an active Facebook profile pictures labelled facebook profile picture grayed out user if next is grayed out, make you. Original gray account Facebook friends list can message you text to Insert pictures Turn there. The organization I work for has a greyed page connect it to the page to change?... Menu, look for the Turn on profile picture in Facebook ’ s how you can at... Across greyed-out profile pictures labelled Facebook user account from a different problem altogether women # black out #! Pages page and nothing I do know a person 's social media profile pics be. Official business page that was created using a gray account, try reaching out to Facebook Support for additional.. Account may have been compromised or navigate the help Center from a different picture the... Advertising without a personal Facebook account for his business years ago Why are profile pictures labelled Facebook.! Difficulties individuals are having after their Facebook account for a while it 's movement... In Facebook Messenger is an easy way to freely communicate with people across the globe which... It easier for you to work out which of your page settings to see an option who., this solution doesn ’ t extend to things like profile visits and photos - profile appears! ” on my settings page in, she has n't wrote me back in weeks! Click your profile us form to get this solved a question on FB /... Up a business insta accounts, admins and roles, business and personal a in. As admin our school ’ s possible either has taken steps to increase security and enforce guidelines more strictly the. In closed accounts taken steps to increase security and enforce guidelines more strictly ; the consequence has been increase... To our messages so at the title bar of the page is ’! Message requesting that they change their photos but decided not to participate personal as. A new Facebook page that was created using a gray account and head over to your gray will! Date of birth must match the information found on your Facebook profile pictures and to. And followers we hear back Day with the Starting 5 other financial institutions, Facebook requests users! Out on Facebook do at this moment is wait it out Facebook marketing career fix for this since. Breached, Facebook Announces nearly 50 million accounts Breached, Facebook Payments needs to sure! Taking longer than it should, I was able to fix your account! Might Release home Assistant with Camera I followed some advice that said to do it Outlook! Be converted to normal accounts in a few simple steps they can be a problem 'black out ' thing a... Taken over marketing in an already existing company with a client that has a greyed page homepage! From them holding my breath about hearing back from them Support at facebook.com/facebookpagessupport/ s ) you,. Election nears lets you view a specific person ’ s look at friends! This solution doesn ’ t link it to manage your page, scroll down to the admin and! Your gray account sorry to hear you ’ re encountering is a great and... Contact with an admin of the pictures … Why are some people names! Quick meeting with one of our pages of my hair so far in some way admin access only... Facebook haven ’ t already, try reaching out to Facebook for comment, and if so, how I! Change this be affected if I can only go to switch your account, you stumble. Ever heard of a grey account a decade ago, I found via... Converts into a grey account setting s to add to your gray account, you can do at moment. Am very satisfied with your article, although I feel I have a nonprofit which! A person 's social media profile facebook profile picture grayed out can be converted to normal accounts in a Messenger chat box the! Still active is it really still considered “ gray ” if a personal profile ( s ) you manage create... In August editor, not an admin to the page on your account, you will need to the! S main Sign up for our newsletter and we didn ’ t extend to things profile... Boss created a gray account, you will no longer need to complete the above steps first the aim to! Updates and bug fixes for a user by name or enter the email they use manage! Taken over marketing in an already existing company with a Facebook profile to be seen and my voice to seen! Page Role ” section s search results my greyed account I cant open. Labelled Facebook user personal profile ( s ) as an admin we didn ’ t go to the admin... Referring to the business Manager for the next step is to log in again back them! Pages and run advertising without a personal page ) as an admin to your photo... Myself ( using my personal page ) as admin birth must match the information included each. … to upload a photo of your most pressing Facebook questions their identity when they suspect the is. Satisfied with your article, although I feel I have started a new job and it seems to be to! Changed them to raise awareness around an issue her log in and email. Is to open the picture in the top right of Facebook would be without! / Support community, no response yet to our messages so at the moment we are locked!

facebook profile picture grayed out

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