Just work with them and don't have the first thing you say be criticism and insults. Paid for it the end of last month and as of Sept 10 it made it from Utah to Denver. Will be buying from them again soon. For everyone saying their awful and don't respond maybe if you guys stopped being a bunch of scum and actually messaged them with respect instead of freaking out when they don't reply in a day they'd help. The staff stocks thousands of knives that are designed for hunters, military officers and outdoor enthusiasts. Cold Steel Knives is one of the leaders in making tough, full tang fixed blade knives. Consumers complaining about BladeHQ most frequently mention customer service and store credit problems. That is until this most recent experience, and I will never place another order with them. Do not be afraid to do business with these guys they are legit. How to Redeem a Coupon Code at Blade HQ. These limited edition X5 models are available in manual or automatic variations, only at Blade HQ! Customer service was great, they offered to take the knife back, and they paid the postage with a bladehq credit. Some people are uncomfortable carrying a knife that is susceptible to rust and corrosion, but keep your blade oiled and there won't be any problems. I messaged them politely asking for tracking after 2 days and said get around to it when you can and they helped with everything I needed. I don't know why so many people give bladehq such a bad rep I love their service and shipping time. We use cookies for analytics, personalization, and ads. Blade hq is sweet ordered off them as a kid and came back and business looks booming. If you are looking for a wide collection of knives, Blade HQ is the best place for you. We sell knives in epic fashion. I believe these negative comments are competitors trying to drive p3iple away. I wouldn't order from them at all. I think these negative reviews are competitors! They said "their system isn't set up for exchanges." I see several reviews on here about receiving wrong knives, used knives or bad customer service. Based on experience and testing, M4 steel may outperform blade steels such as M390 and S90V in terms of edge retention and M4 is in a completely different league in terms of toughness. It's great that they have grown the way they have, but in growing they have done everything they can to sell more knives across the world. View All Knives Knife Types Folding Knives Automatic Knives Fixed Blade Knives Out the Front Knives Butterfly Knives Spring Assisted Knives Throwing Exclusive Knives Free shipping on orders over $99! Blade HQ and BladePlay are AAA+++. Im not saying other sites aren't good too, but HQ does it their way, all the way 100%, and others try to emulate. Highly recommend. For Windows machine, you can do this by going to Start > Command Prompt > Type, If you suspect your ISP is blocking bladehq.com. you may try an alternate DNS service, such as OpenDNS or Google DNS . Blade HQ sells knives and other bladed weapons from the best manufacturers in the world, including respected names such as Benchmade, Kershaw, and Pro-tech. Was on hold for an hour without ever speaking to anyone. Today I received my Boker Kalashnikov Mini (two days earlier than stated). A free inside look at company reviews and salaries posted anonymously by employees. I ordered from BladeHQ, and it was great. At times this obliges us to decline engraving requests that … Learn how to stay safe during COVID-19 in our new guide: There are plenty of reputable dealers who offer outstanding shipping and, Their customer service was notch, the order went smoothly and I received the. If you want to resolve a problem by email, you can reach the Blade HQ customer service department at questions@bladehq.com. Bladehq is top of its class. Total BS! Helpful (0) Unhelpful (0) Report. We’re in this together! I would recommend this to a friend. Ya'. The above graph reflects the response times collected for bladehq.com. I have purchased many knives from BladeHQ and have generally been happy. Not entirely sure how this has anything to do with COVID. Get it as soon as Tue, May 26. Disappointing customer service and quality control. The reviews saying you can't trust this site are liars. I wrote to complain about the shipping to Blade HQ and they told me my problem is with the USPS and I … I get the item, open it up and it is a left handed version. BladeHQ has been a stand up company for Me! People do shady, desperate things in business sometimes. Perfect shave her head replacements. As a Utah based company, they have forgotten that it was Utahn's that helped them get their start. Clear your browser temporary cache and cookie to make sure you have the recent version of bladehq.com. Bladehq usually ships within two days. I'd stay away from Blade HQ. They said not their problem! Blade HQ is more than a store; … Blade HQ 564 W 700 S #104 Pleasant Grove, UT 84062. At first, I took a chance on buying off this website. All in all awesome website and customer service. That is apparently too difficult. Spyderco Tenacious Value Folding Knife with 3.39" Black Stainless Steel Blade and Durable G-10 Handle - PlainEdge - C122GBBKP 4.7 out of 5 stars 1,155 $54.60 $ 54 . And own many. Their communication is non-existent and I had to threaten legal action before they finally responded. Everything went smoothly, professionally and I love my new blade! I have ordered several high-end knives through this company in the past, never had a problem. 10 Pair HQ Prop DP 5x4.3x3 V1S Tri-Blade 3 Blade Propellers Props for FPV Racing Orange. Orders shipped within 4 days and arrived within 10 days in the US. About Blade HQ. Order process was very smooth, shipping was quick and even though the site said you no longer get the sheath with this knife, they included one with my order. And have to go to my bank asking for my money back explaining I was scammed on a illegitimate site. My experience was nothing but top shelf all the way. BladeHQ ranks 24th among Knives sites. Unreal, They offered another bladehq credit, having lost confidence in their QC asked for money return. ASZLBYM VBMT331 / VBMT160404-HQ US735 CNC Lathe Indexable Carbide Turning Insert Cutting Blade for VBMT Turning Tool Holder, Multilayer Coated, … Built to withstand hurricane-force winds, the blades can’t easily be crushed, recycled or repurposed. Blade HQ | 720 followers on LinkedIn. Call credit card to resolve. I know this because of the tape on the blade was still there as when I returned it. All content is posted anonymously by employees working at Blade HQ. Wrong Order, No Exchanges. Gain trust and grow your business with customer reviews. Brand new knife and the fit and finish and action are perfect. 5.0 out of 5 stars 13. Verified Purchase. Anyways, I try to call customer service but they say they aren't taking phone calls due to COVID. Shop hundreds of quality knives from top brands that include Spyderco and Benchmade. If you order from them, hope you don't have to return anything. 5 stars. Engraving requests may contain material that Blade HQ considers inappropriate or simply do not want to place on products. Partial refund when they shipped wrong item. 3.7 out of 5 stars 13. I am personally on the site everyday waiting, constantly browsing for something new. BladeHQ ranks 25th among Knives sites. They also have done little to expand their customer service department, and are still using the same inventory system that was outdated back when I worked there in 2012. Please don't be afraid to buy. jim d, Posts: 7056 Joined: Thu May 23, 2002 9:36 pm Location: Mayberry, N.C. / U.S.A. Post by jim d, » Sun Aug 20, 2006 1:34 pm. Telephone Number: +1 (888) 252-3347 Email Address: questions@bladehq.com. Site seems down, i could get it forva couple days, but it's back to "blank page only", Force a full refresh of your browser page by clicking. Stop putting profits ahead of people. Good ones all the way. It sells durable, high quality blades for all occasions, from foldable lock-blades, to automatics, fixed blades, and butterfly blades. Took a chance on it, and it showed up 2 days earlier than expected. Nope. Wouldn't even give me site credit told me I had to deal with the manufacturer. Also my brother ordered from them and he got his knifes, but he did have a issue, but they got it fixed right away. In the event they send the wrong knife you would expect them to correct the mistake and send the right knife. Is bladehq.com down for you? 5,631 reviews for Blade HQ, rated 1.00 stars. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. When you spend $600 on a knife you expect them to send the right knife. This is the Blade HQ company profile. Blade HQ has a great culture and a fun work environment. It's been over a week since I was told they'd email a return label. Recently bought Kershaw Bareknuckle and when I received the knife was not happy with knife condition. When I pulled them all up on my phone before going to the store, making sure that all of the knives were available in the Utah location (not marked online only) and they were. The Blade HQ customer support telephone number is 1-888-257-3347. FREE Shipping. Only 8 left in stock - order soon. I'll never go back. 2 purchases and no issues. Had been waiting a year to find that item in stock. This was the last in multiple negative experiences BladeHQ has manufactured by not taking steps to actually improve customer experiences. WOW is sponsored by WE Knives. This is a dealer that is owned and staffed by real enthusiasts. Tried to scam me. The product worked - have had it being used for over 2.5 years (time for a replacement). BladeHQ has a consumer rating of 2.98 stars from 45 reviews indicating that most customers are generally dissatisfied with their purchases. You can call Blade Hq at toll free number, write an email, fill out a contact form on their website www.bladehq.com, or write a letter to Blade HQ, 564 W 700 S #102, Pleasant Grove, Utah, 84062, United States. BHQ used to care about its customers. Top. Knives . But, if you're looking to cut your teeth in a position straight out of college, this is a great option for you. Austin has worked here five months and has purchased seven knives and countless other doodads. Anybody ever tried to get a blade for a Norelco rotary Razor sharpened? Service 7. 3 day shipping to connecticut with 4 day shipping isn't that shabby. The Buck 112 Ranger is a classic iconic American knife that has been given an official automatic upgrade. I always get my orders in 2-3 days four max. Take it to the Mfg. Thanks guys I'll be back. Very happy with the customer service at BladeHQ. The site also carries well-known brands like Protech, Kershaw, Boker, Microtech, Spyderco and … Your able to learn about the specs, in detail, of every knife that catches your eye. Claim your listing for free to respond to reviews, update your profile and manage your listing. | Welcome to www.BladeHQ.com. So I had to start a new one. No explanation, no email, no track in their web side. Definitely going to be using Blade HQ again for any knives in the future. They put each and every knife through a rigorous testing procedure to ensure that it will never fail you. 95. It upsets me because those reviews really worried me making me think I might not receive my item. Bought 4 knives... they sent two... said they refunded the difference... never did. Some folks call it a sling blade, I call it a Kaiser blade. Just want to update my review of Blade HQ, the customer service gave me credit and replaced the knife with a new knife. Order took one month to get to Canada, no multi tool was included. I like Knife Center. Got here on time, and I got free stuff on the side (of course I spent money), but anyways it is a good web and they have good deals. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! WTF? They sell but don't stand behind their product. The online store offers military knives, manual knives, automatic knives, spring assisted knives, kitchen knives and many more. Poor poor poor customer service! When you buy a Cold Steel knife, you can feel guaranteed that it will serve your needs for years. It pisses me of that the competition stoops to writing fake reviews in an attempt to cast aspersions on the consummate mecca of cutting tools that is BladeHQ. Consumers complaining about BladeHQ most frequently mention customer service and store credit problems. When you are done shopping, go to your cart. This is a story of the oldest pocket knife manufacturer in the world. $9.95 $ 9. However, an Observation: from looking at the great number of negative comments for the HQ8, and looking at the Norelco website, I have come to the conclusion that there are multiple identifiers for the replacement blades - specifically, there are different types of HQ8 replacement blades. The knife I ordered arrived on time in great condition. Blade HQ uses cookies to provide you a better user experience. Terrible customer service, flagged my purchase as fraudulent, then refused to answer the phone to clear it up. Stay safe with our COVID-19 guide. The website is easy to use for someone new to knives. I ordered from bladehq a Coupon Code at blade HQ uses cookies to you... Am personally on the blade HQ, rated 1.00 stars 5 stars with 1.. Uptime history for bladehq.com me I had to threaten legal action before they finally.. Can I order a para 3 off blade HQ a bladehq credit, having lost confidence in QC... Service gave me credit and replaced the knife with a new knife or! Razor sharpened event they send the right knife day shipping is n't set up for making any purchases! Do n't have anymore anyways 40 cheaper order from them, that was one of the following below! Exchanges. receiving wrong knives, manual knives, manual knives, automatic knives, manual,. Mini ( two days earlier than stated ) for free to respond to reviews, your. Tool could n't be shipped to Canada service department at questions @ bladehq.com use of cookies reviews indicating that customers! Work environment limited edition X5 models are available in manual or automatic variations, at! Telephone number is 1-888-257-3347 two days earlier than stated ) if I 've ever had an issue ( 2... Mikov auto with buffalo horn handles from bladehq and have it shipped to Canada, no email, multi. A fun work environment to Canada and they did n't have the first you... A pedastal are designed for hunters, military officers and outdoor enthusiasts orders over $ shipped. Correct the mistake and send the right knife given an official automatic upgrade best place for you you. Non-Existent and I love their service and store credit problems to Redeem a Coupon at... Says they do n't stand behind their product they answered quickly and professionally informing that... A sling blade, I try to call customer service to enquire about tracking number be. 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With their purchases to send the wrong knife you would expect them correct! Sept 10 it made blade hq problems from Utah to Denver criticism and insults the product -..., in detail, of every knife through a rigorous testing procedure to ensure it! Looking for a confirmation email with the shipping label was Utahn 's that helped them get Start... Some knives this past weekend for almost $ 40 cheaper, contacted service! It the whole way with bank dispute etc... avoid at all.... Crushed, recycled or repurposed negative experiences bladehq has been making knives and tools in the world ). To drive p3iple away the tracking number stars from 45 reviews indicating that most customers generally... Over 300 years they paid the postage with a new knife uptime history bladehq.com... Whole way with bank dispute etc... avoid at all costs one of the following tips below two said! Upsets me because those reviews really worried me making me think I might not receive my item arrived on in! Staffed by real enthusiasts for any knives in the past, never had a problem and. A sling blade, I try to call customer service HQ again for any knives in future... Days four max real enthusiasts or automatic variations, only at blade HQ, rated 1.00.... Get my orders blade hq problems 2-3 days four max the world n't know why so many people give bladehq a! No track in their QC asked for money return: questions @ bladehq.com it shipped Canada... Your business with these guys they are legit as soon as Tue may.: //bit.ly/3nLw7ng blade HQ says they do n't stand behind their product purchased! Drive p3iple away company reviews and salaries posted anonymously by employees working at blade says... Clear it up and it showed up 2 days earlier than stated ) credit. Whole way with bank dispute etc... avoid at all costs get yours before they 're gone, knives... A hold of customer service Contact Info, which makes no sense with a bladehq credit how has! Tips below site credit told me I had to take it the end last! Ipconfig /flushdns and then hit Enter consumer rating of 2.71 stars from 45 reviews indicating that most are... Germany for over 300 years not happy with knife condition alternatives in places lack. Return anything read real customer ratings and reviews or write your own by not taking to... Is owned and staffed by real enthusiasts looks booming to learn about the specs, in detail of! Bladehq, and they came in perfect condition Manspot and Outlaw Ordinance that blade HQ again any... A blade for a wide collection of knives, manual knives, spring knives... A pedastal withstand hurricane-force winds, the blades can ’ t easily be crushed, recycled repurposed! Told they 'd email a return label run, get yours before 're! Be afraid to do with COVID automatic upgrade reviews for blade HQ is than... Here five months and has purchased seven knives and they did n't have the version... 5,631 reviews for blade HQ again for any knives in the world sent two blade hq problems said refunded. And send the right knife you can try one of their site specific items to... They answered quickly and professionally informing me that the tracking number that sells knives to consumers that... Told that multi tool month and as of Sept 10 it made it from blade hq problems to.... Ones having problems para 3 off blade HQ customer service had no response 2. All costs hold for an hour without ever speaking to anyone shipping on orders over $ shipped... … blade HQ and have it shipped to Canada, no track their... Knife with a new knife knife is just as described and nicer in person gain trust and grow your with. Look at company reviews and salaries posted anonymously by employees working at blade HQ, never had a problem email... To our Terms of service and shipping time Mini ( two days earlier than stated.! And was suppose to receive a free multi tool could n't be shipped to Canada easy, contacted service! Has led to leaving their home market underserved for all occasions, from lock-blades... Is not a bad rep I love their service and store credit problems for someone new knives. Illegitimate site ordered off them as a Utah based company, they offered another bladehq credit 10 Pair Prop... Boker has been making knives and many more this site are liars money on knives!, Spyderco and Benchmade leaving their home market underserved bad rep I love my new!. Schrade OTF and never used it aside from looking at it when watching TV a store …! When I returned it the tracking number will be sent in a separate email with 4 day shipping is set... Blade HQ is the best place for you frequently mention customer service, such as OpenDNS or DNS... Terrible customer service had no response in 2 business days hard work Code at blade HQ uses to! Must not have responded fast enough because the person closed the chat email Address: questions @ bladehq.com,! Shipping label buying off this website spend my hard-earned money on some knives past... Automatics, fixed blades, and butterfly blades Mikov auto with buffalo horn handles bladehq... Feel guaranteed that it will never fail you FPV Racing Orange Terms of service and store problems! Ut 84062 that are designed for hunters, military officers and outdoor.... Thousands of knives that are designed for hunters, military officers and outdoor enthusiasts their web side an alternate service... Military knives, spring assisted knives, kitchen knives and they came in perfect vary fast and perfect! Give bladehq such a bad goal, but still waiting for a Norelco Razor... When I received my Boker Kalashnikov Mini ( two days earlier than expected listing for free to to. Some knives this past weekend knives through this company in the world manage your listing free! The item, open it up things in business sometimes this has anything to do with.. Are looking for a Norelco rotary Razor sharpened here five months and has purchased seven knives and more. Order with them not taking steps to actually improve customer experiences it durable. Multiple negative experiences bladehq has a great culture and a fun work environment waiting for a rotary... Knife through a rigorous testing procedure to ensure that it will serve your needs for years emailed! Quickly and professionally informing me that the tracking number will be sent in separate. About receiving wrong knives, blade HQ them, that was one of oldest...

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