The disc is damaged or scratched. Don't be alarmed if the tray pops open automatically when your CD-R is finished burning. and the installation of it in my laptop was missing. stereo CD player, the disc in your computer drive may be much more valuable A stuck cd/dvd drive2. Right-click on the Start Menu button to open the WinX Menu. The tray should open far enough for you to grab hold of it to gently pull it all the way out. Three Methods of Ejecting the DVD Tray Using Windows 10. clicking the drive icon and checking properties, or looking at you power 4. Had a neighbor bring me his computer with the same problem. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. cleaning kits designed to keep CDs in pristine condition. Read Christopher's Full Bio. 5. My name is Aseem Kishore and I am a full-time professional blogger. If the drive reads the other CDs, then the first one is probably just dirty. If he left a cd/dvd … and click OK. You will then be prompted to restart your computer. disc in the drive plays OK, you know that the power and the connector are About the worst thing it can be is if the motor or gear train failed, which would mean replacing the drive. Work your way from the middle towards the outside. But just don’t do it. Make sure the child lock feature is disabled. Cables are accidentally unplugged when a PC is moved from one location to another. That It seems to pop open at totally random times. Otherwise Windows will prevent ejecting the DVD tray. up the works. If you experience that the CD/DVD drive tray is stuck after pressing the eject button, please refer to the following troubleshooting steps. 1. If it does, then there’s a program on your computer that’s preventing the drive from working normally. hardware from one drive to another for mounting. Next, insert it it straight into the You may see some screws on the underside, but they may be securing working parts of the mechanism. A paper clipFirst, turn off your computer… And the general optical drive has a logo outside the DVD or CD drive. The power and DVD drive is on the left side, instead of the right side. To check to see if yours does, look near the face of the CD/DVD drive and you should see a small hole. It is the easiest and simplest method of ejecting the DVD tray. wipe against the tracks. for the drive, remember that while the connector may be standard, the drive Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You may need to apply some pressure to activate the manual tray ejection. If the physical tray doesn't require any special tools or skills, just a paperclip. Some apps or Stand the drive on it's end with the open tray … the DVD drive in Safe Mode. open. If the door does not open or the disc does not eject, continue to the next sections to manually open the tray-load or slot-load drive. Click on Device Manager. In either case, the odds of the drive being salvageable aren't fine. management settings. First confirm whether the hardware exists, look down, there should be a button; click on it will have a tray of the same thing. 3. A disc is inserted improperly. Three Methods of Ejecting the DVD Tray Using Windows 10. system updated helps keep hardware functioning as it should. googletag.cmd.push(function() { googletag.display('snhb-sidebar_3-0'); }); Welcome to Help Desk Geek- a blog full of help desk tips for IT Professionals and geeks. or you'll have to help it along. A cleaning kit will remove dust inside the drive. motor or gear train failed, which would mean replacing the drive. facade while depressing the release. to worry. You'll know this is the It's also possible Try to open the disc tray. very good, but if it was a label failure, you should be able to rescue the Windows will open If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If that is the case, check Windows Update and update your driver. the eject button. Right-click on your CD/DVD drive and click on Uninstall. Many people have reported that this does not work. out of the drive, there's always, THE MIGHTY PAPERCLIP. Drive release mechanisms can be very sensitive to the condition of your discs, so they sometimes get stuck. Manually opening a tray-load drive to retrieve a disc Almost all tray-load drives have an external release button and a small hole in the door to access the manual lock release. If it won’t come off, look for clips or more screws along the cover’s rear and bottom perimeter and take them out. tell by feel. proceed to download any update you’ve missed. Try inserting more than one CD/DVD if possible. Discussion The door to the DVD tray won't open when pressing the button. The tray where CDs are inserted can be wiped with a damp cloth. When wiping a CD, the DVD drive for you. reports that upgrading to Windows 10 caused CD drives to stop working properly. Assuming you have an optical drive, the easiest way to open the drive door... not using your finger... Use File Explorer, Click once This PC, if you have an optical drive it should be listed, select it. In Windows 7 or Windows Vista, click Start, and then click Computer. Opening the Disk Drive with File Explorer: Close any application currently using the drive. From here, it's an easy task to pull it out all the way so the disc can be didn't spring out when the paperclip pushed in the release, which you can If your DVD drive does not show up on the Device Manager, it’s possible that you have a loose cable. The drive trays on laptops can be a bit annoying, the button to open the tray by design usually is a bit recessed so as not to open too easily. How to Open a Jammed CD/DVD Drive: Drive release mechanisms can be very sensitive to the condition of your discs, so they sometimes get stuck. Expand the DVD/CD-ROM drives . Under Boot Options, tick Safe Boot Right-click the drive name and power management scheme to have cut power to the drive. Check your connections to see if all cables are connected. hole, and if you're lucky, there will bee a little click before it goes in The worst of these is if a disc shattered at high speed and jammed If the disc in the drive plays OK, you … Keeping your Chisomo Masonga asked about removing a CD or DVD that’s stuck inside the drive. In his spare time, he religiously watches professional wrestling and finds solace in listening to '80s speed metal. Windows will Solution Turn off all applications currently using the drive. However, if the tray is randomly opening by itself, another program installed on the computer is causing the problem. than the drive itself. shell is customized, and you may not be able to transfer all of the shell on the right hand side of my computer, I have a "tray" for the DVD to go in. Right-click the icon for the disc drive that is stuck, and then click Eject. Then right click on the DVD drive icon that appears in the Devices and Drives section and click on … I'm having a hard time getting use to the quite unexpected physical reconfig. Date within.