When you realize Windows 10 won't recognize CD drive, you should follow the steps mentioned above to rescue your data (if they are important) and make the CD drive appear on your PC. Eject the Drive in Windows. and it has a cd/dvd drive. Right-click on your CD/DVD drive choose eject from the drop down menu. Expand the DVD/CD-ROM drives . ; In the Run dialog box, type devmgmt.msc then press the Enter key. Right-click on the Start Menu button to open the WinX Menu. First, you can buy or borrow an external drive. If you don’t feel comfortable trying to replace the internal CD/DVD drive, you can always get an external drive. One: Windows 10 won't recognize my CD drive in File Explorer. Copy this command and paste it into the Command Prompt window: Close the CMD tool when you see the message: Reinstall or update the drivers for CD drive. He accepts the DVD but when it's inside it makes noises as if the film is about to start but after a while you can't hear anything. If you plan on using this method, fear not as your computer will automatically reinstall its CD/DVD drive (and its drivers) soon after you have uninstalled it. Boot the system in BIOS go to boot option and check if the CD/DVD option is available, also check in device manager if the CD/DVD is detected. If listed with a yellow exclamation mark or red X, remove the CD-ROM by highlighting the drive and pressing the delete key. Yes, if you own the software legally, you should be able to get a replacement from the software company for a moderate charge, but maybe you need it now. I never had this issue before. Method 1: If possible, roll back your CD/DVD drive’s drivers In some cases, users affected by this issue have been able to get rid of it by rolling back their CD/DVD drive’s drivers. I mostly use the computer. If not, service or replace the drive. If you are using Windows 98 or Windows 95, verify the computer is running in 32-bit mode by clicking Start, Settings, Control Panel, double-click System, and click the Performance tab. For instructions on cleaning your CDs and disc drive, see the computer cleaning page. Apply each of the solutions until the CD/DVD drive icon is back on your Windows computer. However, there are many users who still depend on CDs and DVDs. Is this a good question? Maybe the door is stuck. Copyright © 2020 MiniTool® Software Limited, All Rights Reserved. Laptop Deals Outlet Support + Support. Step three: select the last option you can see in the left sidebar; it’s called CD/DVD Drive and designed especially for compact disc recovery. In the former case, you should consider CD drive data recovery first; in the latter case, you need to try to fix the problem immediately. Step nine: now, you should wait for the recovery to complete automatically. Windows 10 x64 Very Slow on new Acer Aspire 3 A315-15 laptop. Fix: CD/DVD Drive Not Showing Up in Windows Explorer. Once that happens, you are not able to access the data saved in the problematic drive. Yes No. Within Device Manager, verify the CD-ROM has no exclamation marks or red X's. If you attempted the recommendations above, boot from the Windows disc to see if the computer can detect and boot from the disc. If not, you should try reseating the drive in the bay. However, this method has not proven to be successful in every single case as only a select few of the Windows 10 users affected by the issue have the option to roll back their CD/DVD drive’s drivers. There are various reasons why a CD or DVD drive is not detected. Cables are accidentally unplugged when a PC is moved from one location to another. When a CD or DVD is stuck or the drive won't open Maybe the disc is stuck. They said the CD drive not detected works just fine on other computers/devices. Look for your CD drive in the right-hand panel. Fix-4 Deleting UpperFilters / LowerFilters key in your Registry. If you tried all the steps above and you're still encountering errors with reading discs in the CD-ROM drive, the drive is bad. You can usually open the tray by pressing the eject button on the drive or keyboard, as well as by selecting the Eject option in the Windows File Explorer. Hi Nhotitt85, Welcome to the Forums . Step seven: add a checkmark into the small square located in front of certain files. Scan for hardware changes again to attempt to detect the drive. They are pretty decently priced, under $100. How to Fix HP CD/DVD Drive Not Working, Reading or Responding to Disks. I hope this helps. Looking compatible 128gb SSD drive for Acer aspire s7 191 6640 Warm prompt: if the software doesn’t find the files or folders you want, you should wait for the scan to process. If the drive does not eject as it should, do not force or pry it open because you may damage the drive. In addition to CDs, current CD drives also give support to DVDs, Blu-ray discs, and other types of discs. Sometimes you can eject the stuck disc using Windows commands. This wikiHow teaches you how to eject a CD/DVD-ROM tray on your Windows PC. Love to help other people out from computer problems, disk issues, and data loss dilemma and specialize in these things. Haven't used the cd drive for several months and today it won't open. Additional information on bootable disks is on our boot disk page. If the [Enable device] option does not display that is meaning the drive … Check your connections to see if all cables are connected. Is it an IDE or SATA hard drive for the basic Acer aspire laptop: Acer Aspire E3 573g Help: Ascer Aspire shutting down: Acer Aspire 5742z will not boot with internal CD/DVD drive connected. When a prompt window pops up in the software, please click on the OK button and go to a certain path to check the recovered data. The operating system is Windows 10 if that's important. If yours doesn't, then press in the release button in the exact center, while pulling the door open with the other hand. Close all apps and programs that are using the disc. In the right pane, click LowerFilters. Toshiba x64 ACPI-Compliant Value Added Logical and General Purpose Device has a driver problem TSSTcorp CDDVDW TS-L633F has a driver problem. When this operation is completed, you should click on the OK button at the bottom to start recovering files from CD drive officially. If is appears but will not open there should be a paperclip sized hole in the front of the DVD drive. Double click on the program to start the installation process of MiniTool Power Data Recovery. If the object can be easily retrieved, remove the object and try again. Unlike your DVD player for your TV or your stereo CD player, the disc in your computer drive may be much more valuable than the drive itself. The driver of CD drive is damaged, outdated or missing. A customer recently had a problem with the CD/DVD drive in their HP computer which had essentially just stopped reading disks. DVD Drives are SO cheap these days that at this point its not worth spending more time trying to debug or repair it – I recommend either buying a new internal CD/DVD drive or an external USB CD/DVD drive you can use for lots of different computers/laptops. If so you have to expand it out to find your drive, then right click it to see "Uninstall". The resolutions that are listed in this article may help solve some instances but not all instances of this problem. Your CD or DVD drive is not recognized by Windows or other programs. If it is, try right click on the icon and select eject or open etc to see if the tray opens. Follow the on-screen instructions to complete. The drive light will light up - but pressure on the "open" button does nothing. 2005 HP Pavilion zv6000 laptop. Edit: If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Why is the CD-ROM drive running in MS-DOS mode? It's also possible that the drive is bad and needs to be replaced. Open Device Manager, highlight and remove the CD-ROM by pressing the delete key. I do not know either. Thanks for the responses. When you are prompted to confirm the deletion, click Yes. You find your CD drive is not visible, found, or recognized in the Windows Explorer after you have connected it to PC. On the Edit menu, click Delete. The resolutions that are listed in this article may help solve some instances but not all instances of this problem. If you open the wrong cd drive nothing will happen, just close that and open the correct one. Try the above recommendations again. If the disc drive is not opening when you press the eject button, verify the CD-ROM power cable is firmly connected. Verify the optical disk drive is recognized in Device Manager. Some people even reported that the find the icon of optical drives (CD/DVD drives) is missing in This PC (also known as My Computer). When you find Windows 10 doesn't recognize CD drive, you should first consider recovering files from your CD drive if it’s possible. After you open the device's Properties dialog box, one of the following errors is listed in the Device status area: 1.